At milyon, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains exactly what personal data milyon collects, why we collect it, how we use and protect it, and what rights you have as a Filipino data subject under the Data Privacy Act of 2012.
Six principles that guide how milyon handles every piece of data you share with us.
milyon tells you exactly what data is collected and why — no hidden tracking, no vague language. You always know what you're agreeing to when you use the milyon platform.
Data collected by milyon is used only for the specific purposes stated in this Policy. We do not repurpose your personal information for unrelated activities without your explicit consent.
milyon collects only the minimum personal data necessary to deliver our services, comply with PAGCOR and anti-money laundering requirements, and keep your account secure.
Your data is protected by SSL/TLS encryption in transit and AES-256 encryption at rest. milyon's security infrastructure is reviewed regularly against industry standards.
milyon processes personal data in full compliance with Republic Act No. 10173 — the Data Privacy Act of 2012 — and the implementing rules of the National Privacy Commission (NPC).
As a milyon player, you have the right to access, correct, delete, and port your personal data. milyon provides clear channels to exercise these rights without unnecessary friction.
This Privacy Policy ("Policy") describes how milyon ("milyon," "we," "us," or "our"), the operator of the online gaming platform accessible at milyon.one, collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "Player") who access or use the milyon platform, including all associated web pages, mobile-optimized interfaces, and services.
This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It should be read together with milyon's Terms & Conditions, which govern your use of the platform.
By registering an Account on milyon, completing the milyon Login process, or otherwise using the platform, you acknowledge that you have read, understood, and consent to the data practices described in this Policy.
For the purposes of the Data Privacy Act of 2012, milyon is the Personal Information Controller (PIC) in respect of the personal data collected through the milyon platform. milyon determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy law.
milyon has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy regulations. You may contact the DPO using the contact details provided in Section 15 of this Policy.
milyon collects the following categories of personal data in connection with your use of the platform:
| Data Type | Examples | Purpose |
|---|---|---|
| Identity Information | Full legal name, date of birth, nationality | Account registration, KYC verification, age verification (21+) |
| Contact Information | Email address, Philippine mobile number | Account communications, OTP delivery, milyon Login authentication |
| Government ID Data | ID type, ID number, ID image | KYC compliance, anti-money laundering obligations |
| Address Information | Residential address, city, province | KYC verification, regulatory reporting |
| Data Type | Examples | Purpose |
|---|---|---|
| Payment Method Details | GCash number, Maya account, bank account name | Deposit and withdrawal processing |
| Transaction Records | Deposit amounts, withdrawal amounts, dates, reference numbers | Account management, regulatory reporting, dispute resolution |
| Wallet Balance History | Running balance, bonus credits, wagering activity | Account integrity, bonus compliance, responsible gaming monitoring |
When you access the milyon platform, we automatically collect certain technical data, including:
If you contact milyon's customer support team, we collect and retain records of your communications, including the content of support tickets, live chat transcripts, and email correspondence. This data is used to resolve your queries and to improve our support services.
milyon may collect sensitive personal information — as defined under the Data Privacy Act of 2012 — only where strictly required by law or regulation, such as government-issued ID numbers for KYC compliance. Such data is subject to enhanced security controls and is processed only to the extent necessary for the stated purpose.
milyon collects personal data through the following channels:
milyon processes your personal data on the following legal bases under the Data Privacy Act of 2012:
milyon uses the personal data we collect for the following purposes:
Cookies are small text files placed on your device when you visit the milyon platform. They allow milyon to recognize your device, remember your preferences, and collect usage data to improve the platform experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for milyon Login sessions, security tokens, and core platform functionality | Session / up to 24 hours |
| Functional | Remembering your language preferences, display settings, and last-visited game categories | Up to 30 days |
| Analytics | Aggregated, anonymized data on how Players navigate the milyon platform, used to improve features | Up to 12 months |
| Security | Fraud detection signals, device fingerprinting for suspicious login detection | Up to 90 days |
You may configure your browser to refuse or delete cookies. However, disabling essential cookies will prevent you from completing the milyon Login process and accessing your Account. milyon does not use third-party advertising cookies or cross-site tracking technologies.
milyon does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the following limited circumstances:
milyon's primary data processing infrastructure is located within the Philippines. Where any personal data is transferred to a service provider located outside the Philippines, milyon ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses consistent with NPC guidelines, and that the receiving jurisdiction provides an adequate level of data protection.
milyon retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration & KYC documents | 5 years after account closure | AMLA / PAGCOR regulatory requirement |
| Financial transaction records | 5 years from transaction date | AMLA / tax compliance |
| Customer support communications | 2 years from last interaction | Dispute resolution, service improvement |
| Technical & usage logs | 12 months from collection | Security monitoring, fraud detection |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent under DPA |
Upon expiry of the applicable retention period, milyon will securely delete or anonymize your personal data in accordance with NPC-approved data disposal procedures.
milyon implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by milyon:
You have the right to be informed of how milyon collects and processes your personal data — which is the purpose of this Privacy Policy.
You may request a copy of the personal data milyon holds about you, along with information about how it is being processed.
You may request correction of any inaccurate or incomplete personal data milyon holds about you.
You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to milyon's legal retention obligations.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
If you believe milyon has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Where processing is based on your consent, you may withdraw that consent at any time by contacting milyon's Data Protection Officer.
To exercise any of the above rights, please contact milyon's Data Protection Officer using the details in Section 15. milyon will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
The milyon platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. milyon does not knowingly collect personal data from individuals under the age of 21.
If milyon becomes aware that personal data has been collected from an individual under 21 years of age, we will immediately suspend the associated Account, delete the personal data in question, and handle any funds in the Account in accordance with applicable PAGCOR regulations.
milyon uses gameplay and transaction data to support responsible gaming objectives. Specifically, milyon may use your data to:
Responsible gaming data is treated with the highest level of sensitivity and is not used for marketing purposes. For more information on milyon's responsible gaming tools, visit our Responsible Gaming page.
milyon reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes to this Policy will be communicated to registered Players via email or through a prominent notice on the milyon platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this Policy will be revised whenever an amendment is made. Your continued use of the milyon platform following the effective date of any amendment constitutes your acknowledgment of the revised Policy. If you do not agree with the amended Policy, you should cease using the platform and may request closure of your Account.
For any questions, concerns, or requests relating to this Privacy Policy or milyon's data processing practices, please contact our Data Protection Officer:
| Role | Data Protection Officer, milyon |
| [email protected] | |
| General Support | [email protected] |
| Response Time | Within 15 business days for data subject requests |
| Support Hours | 24 hours a day, 7 days a week |
If you are not satisfied with milyon's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Contact details for the NPC are available on the NPC's official government website.
Your data is protected, your rights are respected, and your milyon experience is backed by full compliance with Philippine data privacy law. Join the milyon community today.
Must be 21 or older · PAGCOR regulated · Philippine Peso transactions only